Delivery OLD - Pillow Wad
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Mainland UK – Next Working Day Delivery (order by 12pm)

Need your pet’s favourites in a hurry? Order by 12pm, Monday-Friday, for next working day delivery (orders placed after 12pm Friday dispatch Monday; weekends & bank holidays excluded).

DELIVERY STATUS

The vast majority of orders arrive right on time, however, do use various external couriers and are therefore reliant on their services.

We’d rather be upfront, so if you’re ordering for a specific date, please allow a little extra time just in case.

We do everything we can to keep things running smoothly and ensure your parcels arrive swiftly and safely (chasing any hold-ups and exploring additional delivery options).

We have direct access to couriers so we may be able to chase and retrieve information from them more easily. If your order seems delayed or you’re worried about a delivery, please don’t hesitate to get in touch with us at the email below, we’re here to help.

[email protected]

Delivery prices

Orders £30 and overFree delivery
Orders under £30£4.99

Cut-off and dispatch

After 12pm, Monday–ThursdayDispatched the next working day
After 12pm on Friday, or any time at the weekend/bank holidays:Dispatched on Monday. UK Mainland delivery is usually Tuesday.

You’ll receive a dispatch email with a tracking link as soon as your parcel leaves us.

Highlands, Islands and IrelandDelivery typically takes 3–5 working days from courier collection.

Need a hand?

If you’re outside UK mainland or need help with a bulky order

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